Shipping Policy

Last Updated: [Insert Date]

Thank you for shopping with Blue Silk. We are committed to delivering your orders in a timely and efficient manner. Please read our shipping policy to understand how we handle deliveries.

Shipping Locations

We currently ship across India. International shipping is not available at this time.

Processing Time

  • Orders are processed within 1-3 business days after payment confirmation.

  • Orders placed on weekends or holidays will be processed on the next working day.

Estimated Delivery Time

  • Metro Cities: 3-5 business days

  • Other Locations: 5-10 business days

Delivery times may vary due to unforeseen circumstances such as weather conditions, strikes, or courier delays.

Shipping Charges

  • Free shipping on all orders above ₹999.

  • A nominal shipping fee will be charged for orders below ₹999, which will be calculated at checkout.

Order Tracking

Once your order is shipped, you will receive an email with a tracking number and a link to track your package in real time.

Undelivered or Lost Packages

  • If a package is lost in transit, we will initiate an investigation with the courier service.

  • If the order is undeliverable due to incorrect address details provided by the customer, we will not be responsible for reshipping unless additional charges are paid.

Damaged or Missing Items

  • If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with images of the product and packaging.

  • We will arrange for a replacement or issue a refund as per our refund policy.

Contact Us

For any shipping-related queries, feel free to reach out to us:

  • GSTIN: 07ABDFB2867J1ZA

  • Contact No: +91 9990 904386

  • Email: info@bluesilk.in

  • Address: R-78, Basement, Gali No. 2, Ramesh Park, Laxmi Nagar, Delhi-110092

We appreciate your trust in Blue Silk and look forward to serving you again!