Terms and Conditions

Welcome to Blue Silk. These Terms and Conditions govern your use of our website (www.bluesilk.in) and the purchase of our products. By accessing or using our website, you agree to abide by these terms. Please read them carefully.

1. General Terms

  • By using this website, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or legal guardian.

  • We reserve the right to modify these Terms and Conditions at any time. Your continued use of the website signifies your acceptance of any updates.

2. Products and Pricing

  • We strive to provide accurate product descriptions and pricing. However, errors may occur. We reserve the right to correct errors and update prices at any time.

  • Prices listed are in Indian Rupees (INR) and include applicable taxes unless stated otherwise.

  • Discounts and promotional offers are subject to terms specified in each offer and may be withdrawn at any time.

3. Orders and Payments

  • Orders placed on our website are subject to acceptance and availability.

  • We reserve the right to cancel or refuse any order at our discretion.

  • Payment must be made at the time of placing the order. We accept multiple payment methods, including credit/debit cards, UPI, and net banking.

  • Once an order is confirmed, it cannot be canceled or modified unless stated otherwise in our cancellation policy.

4. Shipping and Delivery

  • We aim to deliver products within the estimated time frame mentioned during checkout. However, delays may occur due to unforeseen circumstances.

  • Shipping charges are calculated at checkout and vary based on the delivery location.

  • Once the order is dispatched, a tracking number will be shared with the customer.

  • We are not responsible for delays caused by courier companies or natural calamities.

5. Returns and Refunds

  • If you receive a defective or incorrect product, please report it within 7 days of delivery for an exchange or refund.

  • Items must be returned unused, with original packaging and tags intact.

  • Refunds will be processed after verifying the returned product and may take 7-10 business days to reflect in your account.

  • We do not accept returns on customized products.

6. Intellectual Property

  • All content on our website, including images, text, logos, and designs, is the property of Blue Silk and protected under copyright laws.

  • You may not copy, reproduce, or distribute our content without prior written permission.

7. User Conduct

  • You agree not to use our website for any unlawful activity.

  • Any fraudulent transactions or suspicious activities may lead to account suspension.

8. Limitation of Liability

  • We shall not be liable for any indirect, incidental, or consequential damages resulting from your use of our website or products.

  • We do not guarantee that our website will be free from technical errors or interruptions.

9. Privacy Policy

  • Your personal information is handled as per our Privacy Policy. By using our website, you consent to our data collection and usage practices.

10. Governing Law and Jurisdiction

  • These Terms and Conditions are governed by the laws of India.

  • Any disputes shall be resolved in the courts of Delhi, India.

11. Contact Information

For any questions regarding these Terms and Conditions, you can contact us at:

Blue Silk
GSTIN: 07ABDFB2867J1ZA
Phone: +91 9990 904386
Email: info@bluesilk.in
Address: R-78, Basement Gali No. 2, Ramesh Park, Laxmi Nagar, Delhi-110092

By using our website, you acknowledge that you have read and understood these Terms and Conditions. Thank you for shopping with Blue Silk!